Refund policy
Eligibility for Returns & Refunds
- If your item arrives damaged, defective, or incorrect, please contact us within 14 days of delivery.
- Provide your order number and clear photos of the issue so we can resolve it quickly.
What We Offer
- We will arrange a replacement or refund once the issue is confirmed.
- Refunds are issued to the original payment method.
Non-Returnable Items
- Because our products are made to order, we cannot accept returns or refunds for change of mind (e.g. wrong size, colour, or design ordered).
Return Process
- If a return is approved, we will provide return instructions.
- Unauthorised returns may not be processed.
Contact Us
For all return and refund requests, email us at support@jigglecustomprints.com within 14 days of receiving your order.