Refund policy

Eligibility for Returns & Refunds

  • If your item arrives damaged, defective, or incorrect, please contact us within 14 days of delivery.
  • Provide your order number and clear photos of the issue so we can resolve it quickly.

What We Offer

  • We will arrange a replacement or refund once the issue is confirmed.
  • Refunds are issued to the original payment method.

Non-Returnable Items

  • Because our products are made to order, we cannot accept returns or refunds for change of mind (e.g. wrong size, colour, or design ordered).

Return Process

  • If a return is approved, we will provide return instructions.
  • Unauthorised returns may not be processed.

Contact Us

For all return and refund requests, email us at support@jigglecustomprints.com within 14 days of receiving your order.